Gov. Andrew M. Cuomo lashed out at the Metropolitan Transportation Authority in a wide-ranging speech last week, criticizing the agency he effectively controls for its inefficiency and outdated technology.

Though the thrust of Mr. Cuomo’s speech pushed for congestion pricing, he took particular aim at the transit authority for its decision-making related to cleaning subway stations.

“My favorite M.T.A. decision — because you have to laugh, otherwise you cry — is the one they made to pick a product to clean the subway stations,” Mr. Cuomo said Thursday, accompanied by a photoshopped image of a man cleaning the floor of a subway station. “What product did they pick? Tide. Yes, the same Tide detergent you use at home to wash your clothes. If it’s got to be clean, it’s got to be Tide.”

Mr. Cuomo’s criticism, however, did not seem to register with some riders. The New York Times spoke to nearly two dozen riders on Sunday, none of whom were aware of Mr. Cuomo’s comments.

But most agreed about the state of the subways: They are filthy, and it does not matter how they are cleaned. Riders just want to see improvements.

“It’s pretty gross,” William Sit, 32, said. “It’s not uncommon to have puke on the floor or even on the train as a smell.”